tante4dPrivacy Policy
This page describes what we collect when you use tante4d and how we keep that data protected. When you open an account, deposit funds, place bets on Liga 1 or Piala AFF, join a live-dealer table, or spin slots like Gates of Olympus, we collect information about you. We use that information to verify your identity, process your payments via DANA, e-wallet, mobile banking, or bank virtual accounts, settle your bets, and respond to your support inquiries.
We take your privacy seriously. We do not sell your data to advertisers, use it for marketing you did not consent to, or share it beyond what is necessary for platform operation and legal compliance. This policy explains what we collect, how we use it, who has access to it, and what rights you have over your data.
Our services are available only where local law permits. Your jurisdiction's data protection regulations may also apply to how we handle your information. If you have questions about your data or how we process it, contact our support team.
What Data We Collect on tante4d
We collect your email address, phone number, and password when you open your account. These are essential for login and account recovery. We also collect your full name, date of birth, national ID number or passport number, and proof of address (utility bill, ID card copy) during account verification (KYC). This information is required by law to verify your identity and prevent money laundering.
When you deposit or withdraw, we collect information about your payment method. If you deposit via DANA, e-wallet, mobile banking, or local payment, we receive your e-wallet identifier and transaction reference. If you use a bank virtual account (online payment, e-wallet, mobile banking, local payment) or online payment, we record the account number or e-wallet code and the transaction timestamp. We do not store your full banking credentials or card numbers; our payment processors handle that securely.
We also collect information about your activity on tante4d. This includes every bet you place (match, odds, stake, settlement), every slot spin or live-dealer hand you play (game name, timestamp, outcome), and your account balance at each transaction. We log your login times, devices used (operating system, browser type, IP address), and support interactions (emails, chats, ticket history).
We use cookies and similar tracking technologies to keep you logged in and to understand how you use our platform. Cookies store your session ID so you do not have to re-enter your password after every page load. We do not use cookies to track you across other websites.
Your data may sit outside your jurisdiction
Our servers and backups may be hosted in data centers outside Indonesia. Your data is encrypted in transit and at rest, but it may be processed by our team or service providers in other countries. By using tante4d, you consent to this international data transfer.
How We Use Your Data on tante4d
We use your email and phone to verify your identity, send account notifications (new login, withdrawal request, support replies), and help you recover your account if you forget your password. We use your KYC documents (national ID, proof of address) to comply with regulatory requirements and prevent fraud.
We use your betting and gaming history to settle bets accurately, detect fraud or collusion, and calculate your lifetime activity (helpful if you request a data export). We use your activity logs to investigate disputes (e.g., if you claim a bet was settled incorrectly) and to provide better support.
We use your payment method information to process deposits and withdrawals, reconcile transactions with our payment providers, and detect unauthorized use of your account. If you request a withdrawal to a different payment method than you deposited from, we investigate to ensure the request is legitimate.
We use your IP address and device information to detect account takeover (e.g., if you normally log in from Jakarta but suddenly log in from Medan, we may flag it for verification). We use this data to protect you from fraud, not to track you for marketing purposes.
- KYC verification
- Know-Your-Customer checks required by law. We collect your ID and address to verify you are who you claim and to prevent use of stolen identities.
- Session cookie
- A temporary file stored on your device that keeps you logged in. It expires when you close your browser or after a set period of inactivity.
- Data retention
- We keep your account data, betting history, and transaction logs for as long as your account is active, plus a compliance period set by applicable law.
- Third-party processors
- Service providers (payment processors, email vendors, hosting companies) that handle your data on our behalf under strict confidentiality agreements.
Who Has Access to Your Data on tante4d
Your data is accessed by our internal teams: account verification staff (for KYC), payment operations (for deposits and withdrawals), customer support (for dispute resolution), and compliance officers (for fraud detection and regulatory reporting). All staff are bound by confidentiality agreements.
We also share data with third-party service providers: payment processors (mobile banking, local payment, online payment, e-wallet, bank providers, mobile banking networks), email providers (for notifications), hosting companies (for server and backup infrastructure), and analytics services (to understand platform usage). These providers are contractually obligated to keep your data confidential and use it only for the services they provide to us.
We may disclose your data if required by law (e.g., if a court orders us to provide records for a criminal investigation, or if a regulator demands information for compliance checks). We only disclose what is legally required and notify you when legally possible.
We do not sell your data to advertisers or marketing companies. We do not share your betting history with third parties for profiling or targeting. We do not use your data to create profiles sold to other services.
Your Rights and Data Protection
You have the right to access your data. You can request a complete copy of the information we hold about you, including your betting history, deposits, withdrawals, and support interactions. We provide this data in a portable format (CSV or JSON) within 30 days of your request. Contact our support team to request a data export.
You have the right to correct inaccurate data. If your name, email, or phone number is wrong in our system, we update it immediately. If there is an error in your betting history or account balance (which should not happen, but errors can occur), we investigate and correct it.
You have the right to delete your account and associated data. When you close your account, we flag your profile as deleted. Your betting history and transaction logs are retained for regulatory compliance but are no longer linked to an active account. After a retention period set by applicable law, we delete the data entirely.
You have the right to object to certain data uses. For example, if we use your activity data for fraud detection and you believe it is inaccurate, you can object. We will review your objection and make a fair decision.
Data Security on tante4d
We encrypt your password using industry-standard hashing so that even our staff cannot read it. We encrypt data in transit between your device and our servers using TLS (Transport Layer Security), the same encryption used by banks. We encrypt data at rest on our servers using AES-256 encryption.
We monitor our servers for unauthorized access and perform regular security audits. We do not make your full name or ID number visible in logs or support tools unless absolutely necessary. Payment information is handled by certified payment processors; we do not store card numbers or banking credentials.
If we discover a data breach (unauthorized access to our servers), we notify affected users immediately and advise you of the risk. We also notify relevant regulatory authorities as required by law. We maintain insurance to cover costs resulting from a breach.
Cookies and Tracking on tante4d
We use cookies to keep you logged in and to improve your experience. Our cookies do not track you across other websites. You can disable cookies in your browser settings, but doing so may prevent you from accessing tante4d.
We do not use third-party tracking pixels (such as Facebook Pixel or Google Analytics) to follow you after you leave tante4d. We do not share data with social media platforms to enable retargeting ads. Our privacy focus is on protecting your information within tante4d, not building marketing profiles for external use.
Changes to This Privacy Policy
We may update this policy from time to time. If we make material changes (e.g., we start sharing data with a new third party or change how long we retain data), we notify you via email or in-app notification. Continued use of tante4d after notification constitutes acceptance of the updated policy.
- We collect data only for legitimate purposes: account management, fraud prevention, legal compliance, and service improvement.
- We retain your data only as long as necessary. Deleted account data is purged after our legal retention period.
- You control what data you share with us. You do not have to provide optional information, but you must provide required information (email, ID, payment method) to use tante4d.
- If you believe we have mishandled your data, contact our support team. If you are unsatisfied, you have the right to file a complaint with your local data protection authority.
Summary
We collect your identity information, payment details, and activity history on tante4d to verify your account, process payments, and settle bets. We keep this data secure using encryption and access controls. We do not sell your data or use it for marketing you did not consent to. We respect your privacy rights: you can access, correct, or delete your data at any time.
Our services are available only where local law permits. Your jurisdiction's data protection laws may also apply. If you have questions or concerns about how we handle your data, contact our support team.